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About Indian Railway Catering and Tourism Corporation Ltd

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Contact Details

B-148, 11th Floor, Statesmen House, Barakhamba Road, New Delhi 110001, DL

+91-11-23311264, +91-11-23318273

Verified Member MouthShut Verified Member
Reodar, Sirohi India
Don't know what to do
Feb 03, 2018 12:08 PM 1255 Views (via Android App)

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Indian railway catering. The most widely distributed network. The review is about the journey in the train.


Durnto - Hawrah to delhi


I was traveling to durnto from hawrah to delhi about 1 month ago. In sleeper class. I was very disappointed by the service by irctc. The bedroll was given incomplete. When I asked for the remaining than they excuse from not having.how they can say.we paid. After that. As the menu of the Indian railway set. They didn't given as same except lunch and dinner. As if I select for non veg then I suppose to get egg or something in breakfast. But they didn't gave as per railway menu. And then at the time of lunch and dinner they should give hot food. But the food was totally cold.


The main thing happened at the time of night when dinner was served. The coach attendent or the one how serving ask for bouksis( Money) as he served you. What I know is that they have a salary by railway but then also they ask and the people have to give what I see.( expression) . I didn't gave so he look at an angery way and in a quiet voice telling aapko subh dekhtaa hu what is the meaning of that. And at time. Of breakfast he was serving in a different way. Throwing to my seat.


The experience was terrible.

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