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1800-123-4545, +91-20-46608100

Verified Member MouthShut Verified Member
Bangalore India
Products sold in first cry are not safe for babies
Jul 11, 2012 09:23 PM 3161 Views

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Don't ever think of buying anything from first cry as these people sell low quality product. Not trust worthy.I had bought a Sun Baby_ Baby walker for my baby. within a month the walker broke down and my baby fell down from the walker. When I contacted the first cry customer care to replace the walker, they refused saying that my baby is over weight and due to the over weight of the baby the walker has broken down. My baby is 6 months and her weight is 7 Kg. I don't think this is over weight of the baby. My baby fell down from the walker from the walker once. Now I'm going legally to consumer court to file a case against you for selling such a low quality product on your website.


My suggestion to all the customer who want to buy baby product from firstcry please rethink. I believe the safety of baby is most important thing which firstcry dont sell good quality products. If you buy any product from firstcry please keep in mind that your baby's safety is not guaranteed.


My order no is 289830LPN922E680

Brand Response

Dear Vijay,
First of all, we convey our sincere apology for all the trouble you had to go through.
We assure you that this matter is being investigated upon and also the resolution is provided for the same.
As per the received communication, we hope that this issue is resolved as per your satisfaction.
In case of any such concern, please raise the matter with our Customer Care dept & the issue will be looked into & resolved promptly.
Hope to serve you better moving forward.
Regards,
FirstCry Team

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By: Team_FirstCry Deactivated | Jan 21, 2013  11:32 AM imageComments 0

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