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No Installation, No Invoice, No Warranty given. Review on Eureka Forbes Euroclean Wet and Dry

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MouthShut Score

36%

1.66

1,405 Votes

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Eureka Forbes

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About Eureka Forbes Euroclean Wet and Dry

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kapilgarg78

Bangalore India

1 Review

No Installation, No Invoice, No Warranty given

Oct 24, 2010 07:35 PM 4455 Views

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I bought Eureka Forbes Wet and Dry from Eureka Forbes company sales person on 5th September 2010(Order form number 711052265).

Today is 24th October, and despite complaints lodged on the website and call center(complaint number 83690510) and with sales person, nobody from the Eureka Forbes company has bothered to contact me.

The Wet and Dry model was delivered to me long back, but it is still lying in sealed condition.

The company has not bothered to send anyone for installation and demo. No Invoice has been provided, and No Warranty card has been provided.

It is a frustrating experience with Eureka Forbes.

Kapil Garg

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Brand Response

Dear Mr.Kapil Garg,
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint number and has shared it with the service team. They will contact you soon for the demonstartion. Your invoice and warranty card will also be taken care of.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager