Feb 11, 2013 08:10 PM
3379 Views
I have been using Dell Inspiron1525 since 2008. Since then I had to practically replace entire body and including LCD. Only the main board remains the same. I paid for extended complete cover too.
Having experienced such replacement need of parts, I decided to upgrade my NBD warranty to complete cover warranty on Inspiron14Z purchased from Dubai but, I am asked to pay Rs 11499 for standard warranty then complete cover warranty for Rs 12999.00. On checking with executive I am informed that they do not have policy to upgrade warranty type even if customer is ready to pay for the upgraded warranty.
I purchased Dell Laptop from Dubai during DSF and found such treatment from Dell India.
Now I request friends for the following..
Don't buy Dell Laptop from abroad as Dell India will try to penalize you for the same.
Complete cover is absolutely necessary as otherwise you will end up paying huge amount because of poor quality of parts.
Check hp or lenove instead of Dell.
