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Worst Customer support. Review on Country Vacations, Bangalore

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MouthShut Score

18%

1.16

5,450 Votes

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About Country Vacations - Bangalore

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kushalram

India

1 Review

Worst Customer support

May 31, 2018 01:14 AM 3743 Views

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Hi Guys,

I got my money back on 119 days.

Procedure I followed.

1) Took membership on 29 March(Paid 100000). Later I went through reviews after having an membership and it was very negative on this club. Later I initiated the cancellation and send out the email on 31st March.

2) After seeing the review I didn't believe these guys will refund . So I raised an Transaction_copy_retrieval_and_Dispute from icici credit card department which I swiped for l00000.

3)After there investigation I got back my money.

4) Worst customer service. They won't pick the call

Hope this helps others in case they are the victim.

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Brand Response

Dear Member, We are sorry for the hassle that has been caused. Our Customer Care team would like to connect with you regarding the matters you have highlighted here. Please share your contact details and membership ID on our customer care email id centralcustomercare@countryvacationsmail.com our team will get in touch with you ASAP. With Regards, Team Country Vacations