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Brand Response to engimexllc's review

2 days ago

We are truly sorry for the negative experience you've had. We understand your frustration with the lack of communication and service, and we apologize for any inconvenience caused. Please share your details, so we can investigate and resolve this iss...

Brand Response to deliver2rahul's review

Sep 12, 2025

Thank you for being a loyal customer with Guru IPTV for the past 3 years. We truly value your trust in us and are sorry to hear about your recent experience with the new setup box in India.

We sincerely apologize for the inconvenience caused and f...

Brand Response to sanjayrai111's review

Jun 07, 2025

Thank you for being with us for the past three years!

We're thrilled to know you're fully satisfied and enjoying access to channels from around the world. Your continued support means a lot to us.

We're here anytime you need us—happy viewing!...

Brand Response to kishorupadhyay's review

Jun 04, 2025

Thank you so much for being a loyal GURU IPTV customer for the past 5 years! We're thrilled to hear you're happy with both our service and customer support. Your trust and satisfaction mean the world to us. Here's to many more years of entertainment...

Brand Response to sandyoptions99's review

May 14, 2025

Thank you for your feedback, and we're truly sorry for the inconvenience.

We understand your frustration and would love a chance to make it right.

Our team is actively working on improving the service stability and would be happy to look into y...

Brand Response to vhvadera09's review

May 13, 2025

We sincerely apologize for the inconvenience you''ve faced. We take your feedback seriously, and we want to let you know that we’ve made significant improvements in our support system.

We’ve worked hard on reducing wait times and we’ve made effort...

Brand Response to onestopliquor14's review

May 01, 2025

We’re really sorry to hear about your experience. This is not the service we strive to provide. We understand your frustration and want to make things right. Please allow our senior tech team to look into your case and assist you properly. We’ll reac...

Brand Response to salaimallika's review

Apr 29, 2025

We're truly sorry to hear about your experience with your Guru IPTV box and the service you received. While our devices come with a 12-month warranty, we understand how frustrating it is when issues arise outside that period — especially when communi...

Brand Response to bhupenpatel007's review

Apr 28, 2025

I sincerely apologize for any inconvenience you experienced while trying to connect with us. We understand how important seamless communication is and regret that we did not meet your expectations on this occasion.

Please be assured that our team...

Brand Response to mukeshincanada's review

Apr 26, 2025

We’re truly sorry to hear about your experience. We understand your frustration with the streaming issues and limited content variety. Please know our team is actively working on server upgrades and expanding our channel and VOD library—including pop...

Brand Response to aefaazMS's review

Apr 24, 2025

Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. While Guru IPTV offers a wide range of channels, we understand your concerns about missing sports content and channel availability.

We're always workin...

Brand Response to vannibuddy's review

Apr 22, 2025

We sincerely apologize for the inconvenience you've faced. Over the years, we’ve worked hard to improve both the quality of our channels and our customer support. We’ve made significant updates to our content lineup and have taken steps to ensure bet...

Brand Response to pgandhi38's review

Apr 19, 2025

We’re sorry for the issues you’ve faced — and especially for the long wait times. That’s not the experience we aim for. We’re constantly working to improve our service and your input plays a valuable role in that process. We hope to regain your trust...

Brand Response to mehulp_13's review

Apr 16, 2025

Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've faced. We completely understand your frustration with the lack of response regarding your device issue, and this is certainly not the service we aim to pro...

Brand Response to rakesh197087's review

Apr 15, 2025

We’re really sorry to hear about your experience — this is not the level of service we strive to provide.

We’ve escalated your concern to our technical team, and someone will be in touch shortly to get your setup box running smoothly again. Your s...

Brand Response to 13bcah12's review

Apr 14, 2025

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we understand how frustrating delays and repeated technical issues can be.

We’d like to assur...

Brand Response to suketanparikh's review

Apr 14, 2025

Thank you so much for your kind words and recommendation!

We're thrilled to hear you're enjoying our service and taking advantage of the referral benefits. Your support means a lot to us. If there's ever anything we can help you with, we're just a...

Brand Response to anuj81292's review

Apr 12, 2025

Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've faced. We completely understand your frustration with the lack of response regarding your device issue, and this is certainly not the service we aim to pro...

Brand Response to hemantkapoor1982's review

Apr 11, 2025

We're truly sorry to hear about your recent experience and understand your frustration. At Guru IPTV, we aim to provide seamless service and support, and it’s disappointing to know we fell short in your case.

Device issues can be frustrating, espe...

Brand Response to Satyaguru's review

Apr 10, 2025

Thank you for your feedback. We’re sorry to hear about your experience. We take such concerns seriously and are constantly working to improve our technology and support. We’ll do our best to resolve the issue promptly....

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