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Home > Recent Brand Responses
Boss_IPTV
Brand Response to rohitdagarwal88's review
Oct 30, 2025
We’re sorry for the inconvenience you faced during peak hours. Our team is already working on improving server performance and response times. Your feedback helps us serve you better....
Brand Response to vajidriyaz's review
Jul 15, 2025
We’re truly sorry for the trouble you’ve experienced with the portal access. This isn’t the level of service we aim to provide. Please share your account details so we can investigate and resolve this for you as soon as possible....
Brand Response to automaticnumber's review
Jul 14, 2025
We're sorry to hear about your experience. We understand how frustrating it is when streaming issues happen during important matches. We're continuously upgrading our servers to handle high traffic more smoothly.We also apologize for any delay or...
Brand Response to eartidyshop's review
Jul 12, 2025
We’re sorry to hear about the issues you and your friends faced with the box TV. This isn’t the experience we want for our customers. We understand your frustration and would like to help. Please share your order details so our team can look into it...
Brand Response to gopiakash241's review
Jul 11, 2025
We’re truly sorry to hear that you’ve had a disappointing experience, and we appreciate you bringing this to our attention.We are committed to providing reliable service and genuine support to all our customers. Your concerns are being taken seri...
Brand Response to guptanisheet123's review
Jul 08, 2025
We’re truly sorry for the inconvenience you’ve faced and understand your frustration. Delayed support is not acceptable, and we’re actively working to improve it.Please share your ticket number or contact details so we can resolve your issue on p...
Brand Response to housesheth's review
Jul 05, 2025
Thank you for your feedback, and we're sorry to hear about your experience.We understand your concerns regarding the contract and support. Our goal is always to provide helpful service and transparent communication. We’re also reviewing our appro...
Brand Response to manojonlinepromot's review
Jul 04, 2025
We're truly sorry to hear about your frustrating experience. What you described—buffering issues, limited channel options, and lack of support—is far from the service we aim to provide.We acknowledge the concerns you raised and WhatsApp response...
Brand Response to chinnudruva6's review
Jul 03, 2025
We’re sorry to hear about your experience and truly appreciate your feedback. We understand your frustration and apologize for any inconvenience caused.Our team is constantly working to improve service quality and channel performance. If some cha...
Brand Response to mehakpreet20013's review
We're truly sorry for the trouble you've faced. This is not the experience we aim to provide, and we understand your frustration.Please contact our support team, so we can urgently look into your refund and service issue. We take your feedback se...
Brand Response to countrykhan1's review
We're sorry to hear about your experience and apologize for the inconvenience. Long wait times and poor support are not acceptable, and we're actively working to improve our customer service.Regarding the news link, please note that our company o...
Brand Response to jackson007's review
Jul 02, 2025
Brand Response to ciaobobby's review
Jun 30, 2025
Thank you for your feedback, and we're truly sorry to hear about your experience during such a major event.We completely understand how disappointing it must have been to miss such an iconic match. Our team continuously works on improving system...
Brand Response to MDOSS2022's review
Jun 28, 2025
We sincerely apologize for the inconvenience you've experienced with the device and the missing channels. This is certainly not the service we aim to deliver.Thank you for bringing this to our attention. We understand how frustrating it must be t...
Brand Response to 44552555m's review
Jun 26, 2025
Thank you so much for your kind words and for being with us for the past 3 months! We're thrilled to hear you're enjoying the service — your satisfaction means a lot to us.If you ever have any feedback or need assistance, feel free to reach out....
Brand Response to shashank605's review
Jun 25, 2025
We’re sorry you’ve had this kind of experience. We understand your frustration regarding the lack of response and the concerns about the device. This is not the standard we aim to uphold. Surely we can investigate the issue and try to resolve it for...
Brand Response to rxsurya278's review
Jun 24, 2025
We’re sorry to hear about your experience and thank you for sharing your concerns.We understand how disappointing it is when channels don’t stream properly or movies get stuck midway — this is not the quality we strive for. We also sincerely apol...
Brand Response to kamalsagar's review
Jun 23, 2025
We’re sorry you feel this way. We never intend to mislead our customers and always aim to provide transparent service.Missed calls or communication delays are not acceptable, and we’re working to improve this. Please DM us your details so we can...
Brand Response to vinodhkumarsubram's review
Jun 21, 2025
We're sorry to hear about your experience and truly regret the inconvenience caused. We understand your concerns about support delays, warranty clarity, and the set-top box replacement process.Your feedback is valuable, and we're reviewing these...
Brand Response to harika425's review
We truly appreciate you being with us for over a year, and we’re very sorry to hear about the ongoing freezing issue you've experienced. This is definitely not the experience we want for our valued customers.Our technical support team would like...
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