Aug 13, 2022 12:35 PM
4749 Views
(Updated Aug 13, 2022 12:43 PM)
Hi friends, unfortunately me also a part of review and rating but its my honest suggestion please never go with such cheap and narrow money minded company and their reviews and ratings on e marketplace like amazon or flipkart are fake don't go with their cheap price it can cost you much more .
their entire team are only for sales operations and promotions. after sales service is very pathetic and like fraud believe me its my live example which I am facing, falls in their trap of review rating on amazon and make my decision to go with VU tv is my biggest mistake I spent 55k thousands only for 1 yr after that my money got waste because they saying 3 year warranty but when issue occurs on your tv and you contact them anyhow after 1 month struggling by call chat email then they think we should respond to customer and after addressing the issues they ask for 1500 rupees before any inspection & any visit to diagnose the problem and say product is out of warranty without it they not interested in your problem whether your tv is on warranty or outside warranty they will not consider your point a brand never do this if product is out of warranty still they never ask money before coming
2nd point is that however they come to inspect your tv they have one and only one statement whole panel will change would cost around 70% of your tv cost means 40k you have to pay for service how disgusting is this. guys reviews and ratings which is whole scam on amazon flipkart they promote VU California US based tv only branding tactics to grab Indian customers because they are very smart and they know how Indians mindset can be convinced so my dear friends its my own worse experience which I faced after making a wrong decision to buy VU tv.
I strongly dont recommend anyone to get falls in this trap better go for Lg Samsung Sony even MI bec its still a brand and have proper process journey of sales to service and they are bound with their service ethics but Vu tv has no service dear friends trust me . hope my this experience will help many peoples who are planning to buy tv for their families.