Why people lie to others?there may be hundreds of reasons of which some may be for some better cause,but what we encountered in last two days is height of selfishness.
Airtel internet people changed our plan.We were happy.because it was better than older plan,but that happiness was shortlived.By evening the internet services were gone.We called their customer care,a person came and after going thru the whole thing said our computer was at fault and we need to format our computer and we have to spend some money for it.We said ok,in between we consulted some people from neighbourhood who knew about computer's hardware and sorted out the problem which was a minor one but was acting tricky.
Now the airtel person comes into the scene with a man who was some kind of "hardware engineer" and wants to earn some money from us without letting the company know what he is upto.
Now the question arises,he must also had known what the problem is because he hinted that we can do it ourselves if we want.so,why did he lie to us?simple to make money.So this is state of affairs at Airtel who boasts of being a very good company.I hope airtel people read this and take some action about it.
This is written in diary section because airtel broadband category shows one of my old reviews when I try to write another and wants me to add this information to it.
