Nov 02, 2025 09:16 PM
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CabBazar Cares
CabBazar is working closely with MouthShut.com to enhance customer satisfaction.
Booking ID: 1042141
Date: 27th Oct 2025
I had a very disappointing experience with CabBazar.com. Although the booking process looked smooth, the reality was completely different once the trip started.
CabBazar collects advance payment before confirming the booking, which means you have no opportunity to verify the driver details in advance. The driver details sent by CabBazar did not match the actual driver or vehicle that arrived. This raises serious concerns about their verification and safety process.
Despite choosing a toll-included package, the driver intentionally avoided the tollway and took an unsafe and uncomfortable local route just to save toll money. When I contacted CabBazars customer support, there was no meaningful response or assistance.
Once the advance payment is made, CabBazar completely leaves the customer at the mercy of the driver, with no effective tracking, accountability, or help during the journey.
Precaution for other travelers:
Always take screenshots of the booking confirmation and driver details.
If possible, book without toll, and discuss your preferred route directly with the driver.
Verify driver identity before starting the trip.
Be cautious before paying any advance amount, as refunds and support are uncertain.
CabBazar needs to urgently improve its driver verification process, route transparency, and post-booking support system. I would not recommend this service until these issues are addressed.
#CabBazar #CustomerReview #TravelSafety #ConsumerAwareness #PoorService
