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57%
3.92 

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Yatra.com Reviews

Horrible Refund Policy
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

16 days ago Read

These guys don't even deserve a single STAR!. I had booked a multiple tier ticket for my family,  e-ticket clearly says its refundable however there is a hidden clause to it they will refund you after deducting the cancellation fees! which is insanely higher than the actual cost of the ticket  I...Read More

Worst experience on first booking
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

17 days ago Read

I had booked hotel room from yatra website after checking the availibility, ref no 1004717277726 at Hotel Apana on diu, I got confirmation voucher after I paid the amount online, to my shock when I called the hotel they informed me that they do not take any bookings from yatra and my booki...Read More

NEVER EVER GO FOR YATARA
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

18 days ago Read

I booked a ticket from coimbatore to chennai . it was a domestic ticket the customer reached the place by just 5 minutes delay .( spice jet) . the customer was not having any luggage as well. Spice jet people told we will refund your money please visit the booking counter .after we enquired in t...Read More

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Bad
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

19 days ago Read

Yatra is just fooling customers. I wanted to book a flight with the 1000 off offer. The flight price was around 6000, but when I go to the nxt step suddenly the price go up around 1300 and they say that flight price change. But when I search back again and again and again price don't change 1st....Read More

Horror experience from Yatra.com
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

24 days ago Read

After somany calls and chases they credited my money after 10 days of cancellation. Did not even care to apology or feedback about my concerns. Worst ever website - They donot even have tie up with hotel I booked which is in their website. Paid a hug sum and booked a hotel from Yatra.co...Read More

Booking from this site.
Thank You
A token of appreciation from the brand

29 days ago Read

SERVICE & SUPPORT: Worst support centre I have seen no domestic flight support number they have. You have to call international flight support and you have tell them that please connect my call to domestic . During a booking my amount was deducted but ticket was not booked so I tried to c...Read More

Failed to trust yatra.com
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 29, 2017 12:03 PM Read

I visited hotel and when I check out  hotel manger told that your payment not clear . I talk to customer care then your customer care told me that I pay to hotel manager and I refund your amount. So please refund my amount 472 rupee which I paid to hotel manage . Because I already paid ...Read More

HORRIBLE HOTELS PROVIDED BY YATRA.COM
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 28, 2017 04:15 PM Read

I along with my family have traveled Simla-Manali-Dharmashala-Dalhousi-Amritsar through Yatra. com booked from their KOLKATA  office( Ref no. YH2963287 dt 17-10-2016). The package was a deluxe standard. The first surprise came in Simla hotel where we were surprised to see that one day's payment ...Read More

BEWARE OF YATRA.COM.....
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 28, 2017 10:47 AM Read

Yatra.com is a modern day pirate who loots people wanting to travel abroad. I, among many many many others have been a prey to them. Unknowingly and unfortunately, this misfortune came about when I planned for my honeymoon and contacted these online robbers. For about a month, I prepared all the...Read More

Yatra kept my trust alive !
Thank You
A token of appreciation from the brand

Mar 23, 2017 01:35 PM Read

We had booked a hotel through Yatra, which on reaching, turned up to be a very poor guest house and we realised that they had posted fake pictures across all travel booking websites. On trying to cancel this booking, we realised it was a zero return booking. Also, the hotel refused to return ...Read More

Good travelling service by Yatra.com
Thank You
A token of appreciation from the brand

Mar 13, 2017 04:02 PM Read

Yatra.com is a very good website to book your journeys to tourist places or some other vocations too. I had booked the tickets using this yatra.com . the website load is very speed and gives the user a good look on seeing it. The website is user friendly and everyone can book the tickets easily....Read More

Yatra.com is a TOTAL SCAM, avoid at ALL costs
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 08, 2017 02:07 PM Read

I booked a flight for my daughter one month ahead of her flight(domestic round trip), and made use of the one day Rs 700 off ICICI netbanking payment offer. Everything went well during the booking stage, tickets were available and there were plenty of options for flights, so there was no questio...Read More

What happen when you buy air ticket from yatr
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Mar 06, 2017 05:10 PM Read (via Mobile)

Don't buy air ticket from yatraa.com they are debit my money and I don't get any ticket and this is not my first time experience this is my 2nd time they debit money. Customer service are also don't know anything. Now I never buy any ticket from this yatraa.com site and I think am not only face ...Read More

Pathetic support service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 01, 2017 10:38 PM Read (via Mobile)

Today I have book 2 sleeper bus ticket to panchgani. I got a confirmation as well the number provided of the bus operator was incorrect or not valid. Wanted to know th exact location. I called their domestic holiday package customer care support even they were not able to help me and had ask me ...Read More

Yatra.com
Thank You
A token of appreciation from the brand

Feb 27, 2017 10:22 PM Read

Yatra.com is a very good website to book air tickets. I have booked several air tickets with this website and really the service is very good. The website is pretty fast and also the load time of each website page is quick without any issues. They sometime offer us discount coupons which is very...Read More

YATRA the worst tour operator avoid booking ppl
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Feb 27, 2017 12:33 AM Read

Dear Yatra Team, The above letter dear will only be the respect full letter you would see in my entire mail because these are letter posting ethics. Now coming to the point my dream holiday planed by yatra the big corporate in tourism industry which had promised to provide the bestest of serv...Read More

Worst company, I have ever seen

Feb 21, 2017 08:51 PM Read (via Mobile)

I have been to Bali and I booked my tour from Yatra.com. I heard a lot about this travel company. But when I faced tough situation because of yatra.com, I was regretting on my choice. They have spoiled my tour. I wanted to keep this tour memorable with sweet memories but now I will remember it f...Read More

Book every trip on yatra
Thank You
A token of appreciation from the brand

Feb 16, 2017 02:44 AM Read

The service is good . they provide every information that is needed to the customer .they solve every problem of the customer they support the customer and provide every detail that he needs.the site is all about holiday packages flight bookings, train bookings .it is good it provides every info...Read More

Yatra and Ginger foray
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Feb 12, 2017 12:01 AM Read

II had booked Ginger hotel at Nashik for 6 families through Yatra. The room details showed max 3 adult and 2 child occupancy. Our bookings were for 2 adults and 2 children above 5 years of age. Terms and conditions also stated - Extra bed can be accommodated with a folding cot or a mattress, ...Read More

Beware of Yatra
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Feb 03, 2017 06:47 PM Read

How do you book flights? Do you set your start and destination airports, set the date and run search? On multiple travel sites? Then you look at the results and see who is offering the cheapest and book with them? Last month I booked a one way flight from Mumbai to Goa for my daughte...Read More


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