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Worst customer care service. Review on Snapdeal

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24%

1.85

1,34,583 Votes

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+91-9212692126

dhsrivastava

Allahabad, India India

2 Reviews

Worst customer care service

Dec 19, 2014 07:36 PM 9172 Views

Customer Service:

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Order ID: 2391724237

I bought shoes in July and was suppose to get 20% cashback money by August. When I didn't receive the amount within the time line.

When I contacted bank I got to know that snapdeal didn't inform them about this.

Then I send an email to snapdeal customer care, but they didn't inform any thing even after 1 month.

When I again complained about this issue I got the response to raise the complain within 1 week.

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Brand Response

Hi dhsrivastava, I am extremely sorry for the trouble that you have been through. I have escalated the issue with the concerned team & you will soon get a response from our side. Thanks, Karan.

By: snapdeal | Dec 29, 2014 03:01 PM Comments 0

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