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Not good experience. Review on Makemytrip

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57%

3.86

44,385 Votes

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About Makemytrip

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

https://www.makemytrip.com

amanvikky

Dehra Dun, India India

37 Reviews

18 Followers

Not good experience

Jan 18, 2016 11:54 AM 1700 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

My current experience with make my trip is not so good,

I booked a hotel at mumbai from make my trip, they gave me 60% discount on rates that was wonderful but once I checked in hotel, I found that the images which are shown on wesbsites are different from the exact situation of the hotel. immeditaely I changed my hotel & bcoz of this I lost my 40% amount instead of 60%, bcoz that hotel was very bad

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

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We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care