Nov 27, 2008 05:07 PM
3414 Views
(Updated Nov 28, 2008 08:29 PM)
On October 6, 2008 I tried to take out 1900 Rs from HDFC ATM in my delhi office.It said the "**service is temporarily unavailable**".After that when I tried to check the balance at kotak Atm it said Rs 1900 are already deducted.
Since then I have called the customer care for around 6-7 times and each time I was told to wait for 45 days which I did without any problem.It was last to last time when I called up customer care an agent named **Manish** told me that my money would be credited by 24-25 november 2008.today its 27th november and the money is still not credited!!!
This time I called up Customer service again and an agent named **Nihal **told me that **"Sir, it
may be that u would not get the money because, usualy, it doesnt takes so much time to credit the money in these cases.So I am forwarding the query to the concerned department"
I waited for 50 days.my money wasn't credited. I was really disgusted as It is my hard earned money. But today(28th nov) the money is credited and I'm pretty happy about that.
