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About Flo Mattress

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Verified Member MouthShut Verified Member
Mumbai India
Only pormises no actions
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 23, 2025 05:57 PM 259 Views

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12 days since I ordered the matteress, no delivery to date, cust service on their own trip explaining.


after paying advance.


2-3 days delivery in the city I can understand, the company deals in mattresses do they expect customers to sleep on the ground & wait till the mattress arrives. How insensitive.


You are better off going and buying one accrss to teh shop.


digitally aware company but poor servoce

Brand Response

We sincerely apologize for the inconvenience you experienced. We understand the frustration caused and we truly appreciate your patience. We are happy to inform you that the issue has now been resolved and the mattress has been successfully dispatched. Thank you for bringing this to our attention and for your understanding.

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By: FloMattress | Sep 25, 2025  05:21 PM imageComments 1

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