MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Ferns N Petals

Product/brand information is coming soon. Stay tuned for updates!
Verified Member MouthShut Verified Member
chennai India
Setting new standards in online fraud
Nov 02, 2013 03:46 PM 7790 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I used this service against my better judgement & paying for it! I placed 3 orders( order numbers 701665779, 701673763 and 701674813). The first one( anniversary) was delivered without greeting card or sender's name.


The second( birthday) was delivered late in the afternoon. The third supposed to be delivered on 31st has still not been delivered( it is the 2nd of the next month) and they are vaguely committing delivery on the 4th as 3rd is a Sunday!


Several emails and phone calls have resulted in just vague assurances and apologies, but no delivery as yet. I have made so many calls to the UK( delivery destination) and have run up a huge telephone bill and ended up irritating and annoying my sweetheart who thinks that I am just fooling around about the flowers, which hasn't reached her yet.


I placed the orders on the 27th and paid online. These guys are real crooks and cheats and they should not be patronized or recommended, ever!

Brand Response

Dear Customer,
We're extremely sorry to hear your dismay with your recent experience with us. Please be informed that we've taken your complaint to our concerned department who will investigate and revert you on the same.
Regards,
Ferns N Petals Team

Upload Photo

By: Fernsnpetals Deactivated | Nov 02, 2013  03:51 PM imageComments 2

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Ferns N Petals
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X