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Home > Ecommerce and Online Business > Travel Websites > Cleartrip > Worst customer service

Worst customer service. Review on Cleartrip

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16%

1.67

9,500 Votes

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abhimanuuuu

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India

10 Reviews

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Worst customer service

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Mar 04, 2025 07:14 PM 1000 Views (via Mobile)

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Absolutely bad and worst customer support . Tooo much manual work . Ticket never confirms immediately but takes hours and hours and have to call support center which is always busy and have to wait long time on call and agents are again not understanding and doesn't solve the problem

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Brand Response

Hi Abhimanyu, we’re truly sorry for the frustration you’ve experienced. This is not the standard of service we aim to provide, and we understand how much time and effort this has cost you. We’re taking your feedback seriously to improve our support process and reduce delays. Thank you for your patience, and we’re working hard to ensure better service moving forward. ~Sonia