Apr 06, 2013 06:48 PM
5601 Views
Please DO NOT use Flipkart Wallet! They have recently changed their policies and cheating customers. I had ordered books few times from Flipkart using Flipkart wallet. I use to to pup my son's wallet to buy books.
Today I updated my son's flipkart wallet but while placing the order I came to know that Flipkart has now changed their policy and you can only use wallet money to buy eBooks or MP3 and this is non refundable.
This is a big change and they should highlight a message in bold to alert customer about the changed policy to avoid any conflicts. I called up their customer care number and the customer advisor said that there is nothing he can do and I will have to forcefully buy an eBook or MP3 which I really don't wish to buy.
This is a cheating and I am sure there would be many customers who will face this issue. This will definitely impact Flipkart's image in market and lose name, customer and ultimately revenue.
Please forward this message to as many people you know.
Regards,
Pradeep Masane
pradeepmasane@gmail.com
