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MouthShut Score

66%
4.06 

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UrbanClap.com Reviews

Unprofessionals at UrbanClap
0 hrs 15 mins agoRead (via Mobile)
They send untrained technicians as professionals which is life threatening especially in the case when the AC repair technician tried to top up the gas in the AC’s R32 compressor with R30 gas- this we later found out from a technician sent by Diakin that there was no gas leak and the fraud techn...Read More

Well maintaine
Thank You
A token of appreciation from the brand
3 days agoRead (via Android App)
Good service and also nice behaviour with clients. My first urbanlap I booked a make up artist for my friends wedding, she reached on the time to spot. And done nice make up with hygiene, her vanity was very clean and well maintained. I also booked urbanclap for waxing at my place, her behaviour...Read More

Do not use URBAN CLAP`
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
4 days agoRead
This is really bad service from Urban Clap. We asked for carpenter service. The work wasn't more than 2 hours. We got charged 1450 despite their rate card showing per hour rate.they charge 250 for replacing a door handle. Ofcourse this was not explained at all by the carpenter. We were in fo...Read More

YOUR RATING ON

UrbanClap.com
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Worst Service Ever
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
5 days agoRead
Worst service ever, these guys damaged my AC. First, they sent a technician who charged me Rs 6500 and did not solve the problem when I complained they said they will send a senior technician, but he never turned up to repair the AC on the appointment slot which was 2 Pm. in-fact he called aroun...Read More

Disappointed
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
8 days agoRead (via Mobile)
I have booked a massage for my brother and bhabi on urban clap for their anniversary.. Booked a slot of 4:30 but nobody showed up.. I tried to contact customer care but didnt get any call back and response from them..At around 6 , i got a message that it is canceled by them and will get refund w...Read More

#synopsisDesc#
Total inactive at work
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
9 days agoRead (via Android App)
As people of this time too much serious about their time.In such a scenario if someone waste your time that is UrbanClap.com.They don't bother for others time.so I would like state that beware of such, They can spoil your time n make u fool.I stated what I feel in real.Therefore I will not s...Read More

Professional saloon service at Home
Thank You
A token of appreciation from the brand
9 days agoRead (via Android App)
I used the app to book a beutician for facial and rica waxing. I booked it one day early and there are time options available. There was a good discount available as well. The beutician was very puntual and the service given was amazing and very professional. You would find it a little pricy tho...Read More

No response after query
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
10 days agoRead (via Mobile)
Very very frustated from this company. They made policies which they cant fulfill. I mean seriously they do not pick the call their phone is unreachable what the hell ?!

Bad Customer Care
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
11 days agoRead
Had problem with my AC(low cooling), booked technician using UrbanClap.Bad experience. Points below:Technician came, figured out gas was low, recharged. Paid him Rs.2500/-Next day morning, AC stopped cooling altogether.Called the person who had come, he came again, figured out th...Read More

AC service is a sham
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
14 days agoRead (via Mobile)
I got my AC serviced in the beginning of April 2019. A day after the service the AC stopped working....it was in perfect working condition before the service and I just got the regular service done before summer. The person came and admitted that he had left some gel in the pipe which caused the...Read More

UC claims that no better A/C service or repair a
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
15 days agoRead (via Mobile)
UC claims that no better A/C service or repair available in the market, as per the advertsyou run thousand times in a day. I disagree and believe that you people even understand the ABC of customer service and satisfaction. Harrasment seems to be the area in which you guys excel. Getting a simpl...Read More

Booking and beautician both were late
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
15 days agoRead (via Mobile)
Never think they will come on time. I booked appointment at 5.30 automatic got 6 o'clock slot then till 7 she didn't turned up ..so one and half hr waste .better to go to the local one rather than waiting at home ..n top of the it sge will not pick any other number accept through which u have bo...Read More

Worst service, technician over charged me.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
19 days agoRead (via Android App)
I recently booked a technician ( Vikas Gupta) for AC service, on 25th May he came to my shop for AC service, I was not at shop at that time. He came, did his work and charged me six hundred rupees.Next day when I reached my shop and Switched ON AC, water was leaking from front side. I lodged...Read More

I dont like this app
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
20 days agoRead (via Android App)
I want to share with you my personal experience about the urbanclap app I have installed and used this app I registered.when open app and allow term and coundition app started and I traying to book ac repairs service but I get know about it app is not working with all area and app isnt most ...Read More

Not safe
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
21 days agoRead (via Mobile)
So once I availed the services of urban clan where I rated the person 1 star as he was completely unprofessional...was so astonished that the guy landed up at my house to know why I rated him low...which was scary..just remember when you rate the the technician, they can view who rated them and ...Read More

Pathetic service and customer care
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
23 days agoRead
Raised request for water leaking in my AC indoor unit, UC technician came and did all the unwanted thing like gas charging, re-installation etc and charged me Rs 4248/- without resolving the water leakage problem, when I escalated the issue the original technician(Kiran Bhawal) he declined to co...Read More

My blunder to call urban clap for my LED repair
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
23 days agoRead (via Mobile)
Last week I booked a repair for my LED TV on urban clap. My TV was having no sound and picture. The technician came on the next day and told us that the motherboard of the TV is damaged and need to be replaced and took TV with him , promising that he will bring TV on the next day but he brought ...Read More

Extremely Disappointing Experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
26 days agoRead (via Mobile)
My experience with Urbanclap has not been proved to be good at all. I called for the urbanclap people inorder to get my AC repaired. They sent their so called “professional” for the same. Firstly, they arrived 2 hrs late and did not care to inform us about the delay. They repaired our AC getting...Read More

Superb services.Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand
26 days agoRead (via Mobile)
I have had my AC serviced from UC and the services were beyond expectations. I am extremely happy that I chose Urbanclap.Kudos!

Unprofessional Company
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
28 days agoRead (via Mobile)
Dear friends be careful with urban clap. They are very unprofessional people. They never listen your word after done the job. So, please be careful and forward to your dearst. Never recommend any body to take any services from Urban clap. 1st time I used and got very bad services. Spoken with cu...Read More

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