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MouthShut Score

27%
1.87 

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OneBox.com Reviews

OneBox.com Is A Pathetic Website!
Feb 13, 2017 03:33 PMRead
OneBox.com is an extremely poor email website and I can say this without any doubt that I will never ever use it again.The service and support is just ridiculous. I had face a lot of problem during signing in into the account everytime.The information depth was also very poor. I really h...Read More

BAD CUSTMER SERVICE
Jan 09, 2017 07:27 PMRead
This is company which sucks first of all they are really in india. Secondly they can't help you when you need customer service. and there is lots of up-charges which is not define in plans . so I decided to cancel their service and I am really glad I did.My email and voicemail service has be...Read More

Terrible Service
Apr 03, 2014 12:10 AMRead
I am a small business with 3 telephone lines, a OneBox 866#, and a simple application to answer calls during business hours and if I am too busy or on the phone I would like my voicemail to pick up. After time on the phone with tech support one and two, they were never able to make their service...Read More

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Very good for the years of service
Nov 05, 2018 09:40 PMRead
We have had some recent issues but mostly caused by our own people. The OneBox system has been very good for us although we do not use all of the features. The growth of the company probably has affected the level of customer service as evidenced by some other reviews. Not sure you can find bett...Read More

Good Company Gone South
Oct 22, 2013 10:28 PMRead
We were with Onebox for years. They are super cheap and easy to use but have seriously reliability issues. For a while they would go down once ever 6 months are so. However, in the last year that has picked up to once or twice a month and for up to 3-4 hours at a time. The worst thing is when th...Read More

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All 3 lines are down 8000$ loss (small business)
Jul 19, 2013 05:53 AMRead
-All 3 lines was down, when clients call, system respond ''This number is  not in services''-From our side we can see missed calls on a system, we called clients....they already hired other company to do the job, we are paying on Google 20$ for each click to get calls.-Minimum Jobs order...Read More

All 3 lines are down 8000$ loss (small business)
Jul 16, 2013 11:22 PMRead
All 3 lines was down, when clients call, system respond ''This number is  not in services''.From our side, we can see missed calls on a system, we called clients. They already hired other company to do the job, we are paying on Google 20$ for each click to get calls.Minimum Jobs orders f...Read More

DECEPTIVE/CHANGES TO ACCOUNTS WITHOUT NOTIFICATION
Oct 22, 2012 10:37 AMRead
DO NOT USE THESE DECEPTIVE B*STARDS OR YOU'LL BE SORRY. I have used One Box since 2007 to support my small business. They have always supported my account with 24 hour customer service.  With my account, have/had a FAX service among other services.I rarely send faxes and tried today to send ...Read More

Beware of the Fine Print!
Jun 17, 2010 03:00 AMRead
I used Onebox for three years(2007 - 2010) as a virtual PBX with fax and several extensions. For the price, they were a reasonable value, and since my demands on the service were pretty low, they seemed reliable enough. The fun started when I looked at a number of new entries into the market. Su...Read More

Nightmare!
May 16, 2009 03:35 AMRead
Think of yourself lucky that you stumbled across this review. OneBox is an absolute horror. Our company had been with a toll-free provider for years that was absorbed into OneBox. After this transfer, the nightmare started. Some numbers were down, some were just completely reconfigured.We ha...Read More

Number down for a week, $4000 in damages.
Mar 15, 2009 02:20 AMRead
My company pays about$100 per month for Onebox pbx service. Our number has been active for 4 years and is the main line that all of our customers have to reach us.Our number became inoperational early one day and Onebox informed us that they would have it up by the evening which already cost...Read More

Customer service: rude, inconsiderate
Oct 02, 2006 11:19 PMRead
They courted us graciously when they wanted our servce but when we decided that the service no longer fit our business structure they were difficult, rude, and inconsiderate. They behaved like they thought we were speaking Chinese. We had to talk to four different people and we had to say the sa...Read More

Bravo Onebox!!!
Mar 09, 2002 03:56 PMRead
Three years back, I happened to be surfing the website - www.zdnet.com and from somewhere there I came to know about their e-mail service that attracted me to getting signed up to it. It was at www.zdnetonebox.com . Since it offered me Voice mail I used it regularly to voice mail people. Some ti...Read More

It's free and it's easy to use, no complains
May 28, 2001 04:40 AMRead
This is one of my most often use email accounts. I've used it ever since last year it was introduced in a local television show. Not only they have a great voice mail system, but others could send you fax through the free telephone number they provide you with. You could edit the voice greeting ...Read More

I Have This One Box
Mar 20, 2001 12:29 PMRead
I signed up for onebox.com, and I am really happy that I did. It has a lot of neat features. They are easy to use and easy to understand. I belong to a lot of egroups and get a lot of email from them.Some of the easy to use features that onebox has are the following:Address Book. With th...Read More

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