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MouthShut Score

25%
1.86 

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MakeMyTrip.com Reviews

Worst Experience, Ruined Internation Trip, Dont Go
0 hrs 13 mins agoRead
I was very happy with the company with my first international trip in 2017 but when I booked my 2nd international trip, they ruined my whole trip and charged double in comparing with other trip providers.They shown me the fake images of the hotel and gave the worst hotel room, they gave me t...Read More

MMT Customer Care Pathetic
1 day agoRead
Booking ID - NH7222819910774Issue not resolved. I am following up from past 4 hours. I have talked to Monika, Manisha, Vimal etc. in customer care but everybody is transferring the calls further and no response. Pathetic service. No checkin at the hotel and just waiating outside and no resol...Read More

Wrost experience
5 days agoRead (via Mobile)
They never told me about the baggage during hole booking processThe day I received the vouchers there they mentioned that you are only allowed 7kg cabin baggageReally patheticNever ever book tour from MMTIt is completely wastage of money

YOUR RATING ON

MakeMyTrip.com
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Do not use MakeMyTrip's Visa Services
Feb 18, 2019 09:30 PMRead
This is a story of two people who wanted to visit Singapore.We planned this trip for my boyfriend’s birthday. Visiting Singapore Zoo and SEA have been on his bucket list for a long time and I would not miss any opportunity to visit Universal Studios, and thus, the idea of this trip was born....Read More

A pleasant experience
Oct 07, 2010 01:07 AMRead
I read many reviews on mouthshut.com for makemytrip.com. Most of the reviewers did not recommend using makemytrip.com to book flight tickets. Fortunately, I had a good experience dealing with makemytrip.com.I booked a return ticket from the US site for my cousin who visited us last month. Th...Read More

#synopsisDesc#
Refund of cancelled tickets - Bad experience
Apr 29, 2008 05:59 PMRead
I have booked 7 tickets(5 adult+ 2 children) for my family from Chennai to Delhi and return throught makemytrip.com(FLT 1574259 & FLT 1574444 respectively) on 8th April 2008Because of the change in our schedule I had to postpone our onward journey and cancel the return journey & rebook it.  ...Read More

Make My Trip - Made My Trip Easy
5 days agoRead
Two years before I went to Delhi for a holiday trip, I have taken flight from vizag to Delhi but I didn't book any hotel in Delhi.When I went to Delhi its a peek time, I didn't get any hotel reservation in Delhi all are booked. When I was landed in Delhi domestic airport a make my tripman approa...Read More

Very bad service
5 days agoRead (via Android App)
I booked a ticket with mmt on 29th April 2019 from Jaipur to Delhi. It is such an irresponsible platform. The problem is that the MakeMyTrip don't have an effective customer care to take care of your problems they have an online chat system but it is not at all effective. it will again lost ...Read More

Dont ever book anything through makemytrip
15 days agoRead (via Mobile)
I booked a holiday through makemytrip to nepal on feb, 2019.My travel date is on may 10th, 2019. I paid 54000/- for the holiday which includes flights, etc.All flight tickets, hotels, etc are booked by them.i paid them the total money.on april 28th they called me and said that my flight (which w...Read More

Review
21 days agoRead (via Mobile)
Hotel Mansarovar paradise in Moradabad , booked VIP room in hotel it was pleasant stay.Hotel have big lobby with clean rooms and good quality bed , the best part of the booking from make my trip was hotel gave an offer to me for having complimentary dinner.

MMT cancelled my booked tickets
21 days agoRead
Hi Team,I booked my 2 return tickets to Malaysia on MMT and the payment was made from my Bank Account and the money was deducted but I didn't got my Ticket confirmation. I called MMT Customer care but they were not at all aware of the transaction. When called them several times the executive...Read More

Horrible service experience packages
May 16, 2019 05:32 PMRead (via Mobile)
I recently booked a turkey and Greece package for my parents usually travel in sotc and cox and kings this is my first time and I will say it will be my last time horrible service right from the beginning they didn’t book visa date till last minute kept all papers with them in chennai and we hav...Read More

Do not plan your international holidays
Apr 27, 2019 08:34 AMRead (via Mobile)
If your relationship manager is Parvathi P Kumar, your flight booking is done by Mohammeed ubead, Anuruthi chauhan, Ruchi .If you see these names mentioned in your mail understand you are trapped.They ll ask your budget for the trip, they will match with it and bait u to buy the package.On t...Read More

Worst experience
Apr 23, 2019 11:55 PMRead (via Mobile)
We booked a hotel through MMT and paid 100% advance, trusting MMT. But when we reached the hotel, it was pathetic. Rooms were full of seepage and so was the dining room. We did not check-in and we want our refund. But MMT us just harassing us and not refunding our money

MMT Cab unruly drivers, bad customer service
Apr 19, 2019 07:11 PMRead
We had booked a cab from Amritsar to Dalhousie on makemytrip.com. We did so thinking their service is reliable and safe for any outstation journey, but the reality was not so. The once the cab got changed and the one alloted to us refused to pick us from the said pickup point(entered on the webs...Read More

Never give refund of 20,000/-
Apr 18, 2019 01:53 PMRead (via Mobile)
When I doing my booking from mmt some one call me back and asked for troubleI tell them yes I didn’t make my bookingShe made my booking and then I pay 20, 000/- as per partly paymentAnd then I cancel on same call but 2 month over no one call and no refund generateNever trust on m...Read More

Terrrible Experience
Apr 17, 2019 06:09 PMRead
I booked Hotel Hindusthan Internation, Kolkata for my business trip to India.Water leaking from roof at night during my stay on March 27 - 31 and I slipped and minor injury for this. Discussed with Hotel staffs and Hotel Management promised to refund the rent.After return to Toronto, no ...Read More

Flight cancelled on 27th march
Apr 11, 2019 02:41 PMRead (via Mobile)
On 27th March I get a nesg saying my hongkong Mumbai sector is canceled I inform mmt to cancel entire ticket immediately as I would not like to take a chance till last date for getting an optional flight. Their representative assure's me of giving alternate flight closer to the day and just 2 da...Read More

MakemyTrip Cab services are the worst
Apr 03, 2019 01:14 PMRead
Hello, Please stop making false claims about 1 hour resolution to customers since you don't have either the intent or the ability to service your customers.I had booked a cab through your portal(Booking ID NC260103793640763) for a 2 day trip to Rishikesh. The Cab you sent was in very poor co...Read More

Worst service bt MMT don't care about customer
Mar 22, 2019 11:03 AMRead (via Android App)
I am writing this email as my last option. I booked an hotel on 6th March and due to some error at your end you deduct my money and hotel was not booked and I made another booking.But unfortunately you have a pathetic customer care service as all companies use to have. Everytime I connect wi...Read More

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