Nov 10, 2013 06:12 PM
1930 Views
Avoid You Broadband unless you want to be saddled with an unreliable service, which breaks down all too frequently. The helpline keeps you in indefinite hold and if you are patient enough, when they finally do answer they will nonchalantly tell you that the service in your area is temporarily down due to a cable fault.
Grievance Redressal Officials don’t bother to respond to emails and since you pay in advance you have no option but to put up with it.
With You Broadband, there is no accountability and local ground staff turnover is very high, so no expertise to fix faults with any degree of permanency. In this day and age, wireless is the way to go or else Use MTNL Broadband which is far more reliable.
