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Rewari India
Problems at the very beginning
Jun 10, 2015 10:19 AM 13853 Views

Internet Speed:

Connection Reliability:

Help & Support:

First of all, they asked us to pay beforehand and told us that connection will be installed within two days.


We agreed because we don't have many options other than you broadband in our area. The payment was made using credit card. These guys didn't pick up our phone after that for four days. When finally they did, they said that it will take 4-12 hours to check status of our payment. It actually took more than a day. And they didn't even have the sensibility to call us and inform that payment has been processed. So we had to call and confirm ourselves the next day. Now they are saying the connection will be installed in two days. I am still waiting. But my fingers are crossed.

Brand Response

Hi,
We regret for the inconvenience caused and trust your issue has been resolved.
In case your issue still persist, kindly share the account number or registered mobile number, for us to check and resolve your issue at the earliest.
Thanks,
YOU Broadband.

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