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Verified Member MouthShut Verified Member
Pune India
Good experience of customer support
Feb 11, 2013 04:32 PM 1672 Views
(Updated Feb 14, 2013 04:19 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have purchased a product KF-85 and T-33 from yebhi.com. I have returned KF-85 product due to size issue. As per their return policy they can only replace the same product with different size but they don't have the same product with different size. I asked them to send it when it's available but they asked me to review site 24*7 and see when the size is available and only I need to reorder it again.


They can't intimate me once the product is available or send it or they won't allow me go for another product. I called customer care and they just take the complaint (Complaint No : CC13021858078, CC13021864608)but never call back us even after 24 hrs time. Now they don't have the same product and no commitment on availability.


My Order No : CIT3046151


Return Order No : CRO167668

Brand Response

Dear Sagar,
We do understand your concern. As per telephonic conversation kindly allow us some time to look into the matter and resolve.
We also, value your feedback and will share the same with our respective team.
Regards,
Yebhi Team.

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By: Yebhi Deactivated | Feb 11, 2013  05:06 PM imageComments 0

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