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Sitamarhi India
Fraudulant yatra airline service
Feb 13, 2013 04:48 PM 2303 Views

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I booked a ticket from yatra.. called them to cancel it. They did not refund my money because may be their customer service representative could not cancel it from their end. I just lost 12000 without flying anywhere.. They did not refund my money.. no reply on mails..


I am going to consumer court now. I suggest everyone to stop using this website.. they are all frauds.. For any clarification mail me at ashuatic@gmail.com

Brand Response

Dear Customer,
We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation and one of customer care executive was communicating with you over phone. As per your confirmation, we have processed the refund of INR 5782 on 06th Mar for reference no# YT 10429045. The credit for this transaction would appear in your account within the next 4-5 working days.
Best Regards
Yatra Care

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By: Yatra Deactivated | Mar 06, 2013 01:54 PM  (Updated Mar 06, 2013 01:55 PM) imageComments 0

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