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Misleading Advertisement. Review on Yatra

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ankit57

Noida India

8 Reviews

1 Follower

Misleading Advertisement

Apr 13, 2010 08:30 AM 2330 Views

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There was an advertisement shown on Discovery channel on 10th April 2010(time around 11:30AM) which showed that customers can buy the ticket for London for amount Rs. 10000. Same is displayed on there website https://yatra.com/. When I couldnt find any link that showed the mentioned rates, I called up there customer care(1800 1800 018) where a girl names Manorama(Chennai Office) picked up the phone and told me that the offer is not there and its just to make customers call them or visit there website. I have attached a snapshot which shows the ad.

I would request you to sue them for such misleading advertisements.

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Brand Response

Dear Customer,
Greetings of the day from yatra.com !!
We regret the inconvenience this may have caused while dealing with our customer care. The mentioned offer was valid on Aero Flot Airline and was available on the site where the starting base fare was INR 10000/- + taxes. As most fares are extremely dynamic & subject to availablity, it could be possible when you tried for the booking they were no longer available. We hope this helps resolve your query.
Best Regards
Yatra Care