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Bangalore India
YATRA.COM issued wrong tickets
Jan 16, 2011 10:14 PM 2509 Views

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I asked for 4 tickets to Edmonton via London, they issued tickets via London, but also vis USA. The representative I spoke to many a times did not tell me that a visa is required even if one is in transit in USA.


Thus I was stranded in London as we were not allowed to board the plane to Edmonton via USA. This was on 22/12/2010, and we had to buy new tickets at our expense to Edmonton and had to spend an extra 4 days in London at our expense.


On return we contacted Yatra.com by mail but NO response at all from them. They know they are guilty...BEWARE OF YATRA.COM  for your own good.

Brand Response

Dear Customer,
Thank you for writing to us !!
We sincerely regret the inconvenience you faced in this regard. Would request you to please share your booking & contact details so we can check & assist you further.
Best Regards
Yatra Care

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By: Yatra Deactivated | Jul 28, 2011  05:05 PM imageComments 0

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