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Thane India
Voonik
Mar 21, 2016 10:38 AM 15238 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered a shampoo from this site last month seller was purplle.  Don't know what happened their system crashed or someone hacked they shipped & delivered my order to someone else in delhi while my address is of mumbai. Immediately contacted them via call & they were also shocked & didn't know how this happened after 15-20 mins on call they agreed to place a new order for me which was delivered in next 2 days.

Brand Response

Dear Yusuf,
Thank you for sharing your feedback. We have worked with our courier partner and fixed the issue. We assure you that it will not be repeated again.
Our sincere apology for causing you so much trouble.
Regards,
Team Voonik

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By: Voonik Deactivated | Mar 23, 2016  04:31 PM imageComments 0

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