Nov 23, 2018 10:14 AM
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Few days ago I purchased a data card(dongle) from Vodafone store in Borivali, Mumbai. I also purchased a pre paid sim card of Vodafone from the store. after activation I tried it to use it on my PC(desktop). Right from the first day I naver got smooth internet service. The internet connection used to be disconnected very frequently. I tried to lodge a complaint on company's toll free number. Every time the responder gave some other number. Upon calling the other again the responder gave some excusesexcept solving the issue. I visited the store from where I purchased the dongle and the sim card. The attendant checked the dongle and the card and said, bothe the tings are okay and there seems no problem. When I explained that I didn't gate smoth internet connection at on my PC, he said some technicle person from the company will visit the home and check the issue and solv it. He assured that he engineer will visit within 48 hrs. Now it's more than three days and no one has turned up or called. I am really repenting for purchasing the products from such a company.
