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Bangalore India
Vodafone "Service" - See it to believe it !
Dec 27, 2013 07:37 PM 7333 Views

Network:

Customer Service:

Charges and Billing:

Hi all,


I did an MNP(Mobile No. Portability) from another provider to Vodafone, in early 2013. Obviously, the hope was to get a better service but what I got was the opposite.


Recent experiences(multiple issues that'd take an hour to write so just brief mention made):


-SMS'es come without account / mobile numbers(I have multiple connections so I have to go and trace what this belongs to)

  • billing not under one single account

  • billing error reported, but not rectified

  • without sorting out billing(error done by Vodafone), disconnecting outgoing calls

  • 3G service actually being useless after so called'Fair Usage'  - so pathetic pages will not load

  • claiming data roaming deposit and charges when it should not have been asked.

So many issues that I am getting totally fed up and am moving out - terminating the 3G dongle and MNP'ing to some one else again.

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