Apr 25, 2015 11:34 AM
27643 Views
I PURCHASE WC OF" VITRA" WITH SOFT CLOSE SEAT COVER.JUST BEFORE 1 YEAR. NOW, SEAT COVER IS CRACKED......I CONTACT DEALER, SALES MANAGER AND TECH HEAD MR. RAMESH PANCHAL.
NOW , THEY SAYS COMPANY GIVE WARRANTY ON MANUFACTURING DEFECT. IT IS USED IN DOMESTIC RESIDENTIAL USED AS ROUTINE. AS COMPANY CLAIM 7 YEAR WARRANTY THIS IS TOTALLY FRAUD.
WHEN I CONTACT SENIOR EXECUTIVE THEY SAYS THIS IS HAPPEN "Wall hung w/c seat cover is cracked due to mishandling ".
I AM SURPRISED.!
WHAT IS MISSPENDING?.
SO, I NEED TO LEARN .... HOW TO HANDLE SUCH PRODUCT ? IT IS FOR DAILY USE AND WE HAVE PAID 10 TIME MORE COMPARE TO COMM. PRODUCT. FOR SUCH ANSWER?
IT IS MY PERSONAL RECOMMENDATION NEVER BUY "VITRA" FROM TURKEY.....BIG CLAIM AND WORST PRODUCT.
THE ABOVE REVIEW IS GENUINE FAIR AND NOT FOR MAL PRECTICE. ANYONE CAN CALL AND CONFIRM MY CONTACT NO IS : 07964500158.NAME : JAIMIN SHAH.
