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India
Didn't turn up
May 28, 2017 07:30 AM 4004 Views (via Mobile)

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I booked salon services but just before an hour of the appointment time, I got a call from UrbanClap informing that beautician is not available. At the time of booking, it showed several time slots available. First time booked for an appointment and disappointed. Glad I didn't make the payment beforehand!

Brand Response

Dear Customer,
Sincere apologies for the inconvenience as the professional did not turn up.
We appreciate you for taking out time and sharing your valuable feedback with us.
Please treat this as a one- time incident and do give us an opportunity to make this up for you.
Sincerely,
The UrbanClap Team

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By: cx_urbanclap Deactivated | Jun 10, 2017  12:19 PM imageComments 0

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