Mar 23, 2017 07:13 PM
2276 Views
That's exactly how Uber has been treating customers now. When they launched their services in Bangalore they used to run after customers as they were competing against Ola, Meru n Taxi4sure. But now as they have a healthy customer base they are making customers run after the cab. I had a couple of such horrible experiences very recently and one happened just today. I booked a cab for railway station two hours prior to departure thinking it was sufficient enough to make it on time. I was kept waiting for half n hour for the cab and I called the driver 3 to 4 times to know about his whereabouts and every time he answered he was just there. I could see he was close and provided him with a landmark as well. But to my surprise he just passed by me and when I called him to get back he went further away. I had to cancel the booking and get an auto. I somehow made it on time just when my train was about to leave and that too with a lot of harassment. I had to pay the auto almost double of the cab fare. If you think this is too much and the worst part was Uber charged me 50 for cancelling. I will definitely not recommend anyone for Uber. I was the worst ever experience for me.
