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Bangalore India
Uber cheated me without providing service.
Nov 28, 2014 02:29 PM 78488 Views

Charges and Billing:

Comfort:

Reliability:

Service & Support:

I was playing around with the Uber app basically trying to see how the Free ride option using PayTM works. So I did a mock booking of Uber Black on 27th November, 2014 evening. I thought that after the booking, the option to pay through payTM wallet would show up. But I found that the app automatically accepted my booking and immediately I got a call from the driver.


I told him that the booking HAS TO BE CANCELLED.  I cancelled the booking through the app but to my utter dismay I found out that they charged me Rs 150 on my credit card.


From morning today I have been trying to connect to Uber via twitter( through the uber_blr account). I also tried contacting the Uber guys by filling a form of customer support. But yet to receive any sort of response from the other side.  I am completely appalled and disconcerted by the customer support service of Uber Bangalore.

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