Oct 15, 2013 02:56 PM
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(Updated Oct 15, 2013 02:56 PM)
I bought a new TVS Apache rtr 160 model from saibaba sales pvt. Ltd, sr no. 19/2, wakad-hinjewadi main road, Pune on 18/09/2013. The vehicle is giving me problems form day one. The initial model that I got was making a squeaking sound so they replaced with a new model. The new model had the same problem so they oiled and lubed everything up and the problem was solved.
During first service I told the svc guys about engine noise but they did not give any heed to it. Later when the noise became prominent I took the bike to the servicing again and this time they agreed to fix it. They took the bike under engine noise problem. When I came to get back my bike they said that a nut was loose in the engine. They also said that they had to change the engine oil which was absurd as I had my engine oil changed 10 days ago during my first servicing.
I had also put an additive in the engine oil at that time. They were charging me for the engine oil again which was abused. I refused to pay. Anyway they said that the engine noise issue has been sorted out so they asked me to test ride the bike.
After the test ride I found the same noise again. This shows how incompetent and sleazy the service guys are. This is a new bike. Hardly a month old and I am having engine noise issues. I urge TVS to look into this affair as soon as possible.
