Aug 05, 2019 09:45 PM
751 Views
(Updated Aug 05, 2019 09:51 PM)
No one speaks correct English nor at reception nor at manager's level in consultancy. we had very bad experience with travel agency. we have planned for Europe for 7 days trip and we have paid money. however, till now they didn't confirm about our trip till now. we have applied for Schengen visa two times however it got rejected because of hotel stay is not reliable. When we ask refund for money. they started blaming on us saying your documents are not correct. After couple of conversation they agreed for Dubai trip and they quoted high price 3 nights and 4 days.
This is worst travel agency I have ever seen my life. Before we paid money, they called us 4 times a day. Now when we call and ask for update on trip status they don't respond to call and sometimes they switch off phone. Initially we were discussing for about trip with Rishab and this guy don't even know to book to flight tickets properly due to that visa got rejected. After that whenever we call some new guys(Dheeraj, Hitesh) answer call and ask about whole story again we need to explain them ask status.
My friend and me would've called them more 100 times a day however they don't respond anything.
we regret booking our trip from travbond. Without going for trip, we have spent around 1 lakh rupees and we have taken 4 days leaves from office for visa processing.
I would not recommend using Travel Agency services