Nov 15, 2011 01:43 PM
2333 Views
On the dhanteras sale, I purchased a 1gm gold coin on their site.
Transaction ID:1968508. I received the other item in order thur bluedart while the gold coin itself was never delivered. I contacted Parul Kaushik immediately regarding this and she said she wil look into this in 3 days. After 3 days she tells me the item is delivered vai speedpost and send me email saying item has been delivered. Now I am traveling from tomorrow and requested her that either she refund or ship asap. And she is saying she needs another 3 days. I don't know... Pathetic service. How can one send a god coin via speed post? Since I came to my new flat, I ahve not even seen the face of local postman even delivering mail. I wnat refund for my item as I ahve not received my item to-date. I requested that she provide me info as to who signed it and so far no response. In case I do not recv refund in next few days, I will escalte the issue high up and with my card company. Thsi is really shady business..selling gold coins on Dhanteras and then saying, tehy are delivered via normal post. Really unhappy.
Todate its NOv 15th, no one has sent me any email or info regarding what happened to package or refund.
