Nov 08, 2013 06:09 PM
4288 Views
(Updated Nov 08, 2013 06:26 PM)
I purchased one baby carrier blue color from tradus on 29 oct 2013 . I received the product on 05 nov 13, but I get a white one of very poor quality product.when I received the product I found it is not good for babies and I tried to inform this msg to tradus but their website no option for returning product. Actually there have an option but that not working but I sent mails from other options then I get one reply:
Dear,
Greetings of the day!
This is regarding your query [#1325014]Technical Issue. We appreciate you bringing your issue to our notice and escalating the same to the Tradus.com team.
Rest assured someone from the Tradus.com customer care team will contact you very shortly to help you with your query.
We thank you for giving us an opportunity to serve you and we assure you our complete support in a prompt and speedy resolution of your query.
Thanking You,
Team Tradus
but till today 08 Nov 13 I did not get any call from their side.also the product under only 7 days return policy.Tradus did not reveal their customer care number and customer support is very poor.only one worst online shopper I ever seen in my carrier is TRADUS.no value for customers and no value for the customers money and time.Very poor performance from customer support .my order id 11342799 and the suborder id 11342799_ 01
