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Gulbarga India
Timtara No shipping No refund! Fake site!!
Jun 12, 2012 05:51 PM 2990 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

On 20-02-2012, I purchased a Phillips Juicer Mixer Grinder from https://timtara.com website, even after 1 month, my product was not shipped, when I asked customer care they either keep on postponing the date or held my call till I cut the call as the customer care is not toll free. Later, after several call & email they changed my order status to payment refund pending from that day till now its 12-June-2012 till now the status is payment refund pending, Akosha has helped me a lot by sending snail mail to company then also no response now Akosha has helped me in approaching consumer forum that is the last hope!


And request to all folk's. Never ever purchase from timtara the company is cunning by showing 4000 off they are cheating people and customer care never response proper.

Brand Response

Dear Pavan Kumar ,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #10194563) Philips Juicer Mixer Grinder with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account
.
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara

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By: timtara_Delight Deactivated | Nov 06, 2012  03:02 PM imageComments 0

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