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About Timtara

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Verified Member MouthShut Verified Member
Gurgaon India
They are Cheaters and Unprofessionals
Apr 13, 2012 11:18 PM 2049 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Worst Online PortalDear All,


I am Ankit. I am very frequent Online buyer. My average online purchase in a year is 50, 000 INR since last three-four years.


This is first time when I had such bad experience with any online portal.


On 17 March 2012 I placed two orders on Timtara.com for which expected delivery was 10 days. I am still waiting for shipment of my orders.


I send email to customtakeouter care but they even don't think that they should response to it.


I tried multiple time to call customtakeouter care and on 06 March I was lucky and my phone call was picked up and after picking up my call and listening my problem, customtakeouter executive respond that " Sir we will try to deliver yours order with in this week". Week is over but nothing happened to my order still same status and not a single call or email or any status update from this portal.


I think they are making fool of public by taking money in advance and enjoying it. They are so irresponsible.


And even they are telling themselves one of best on line portals.


I am surprised how DataQuest have given these ratings to such a poor performer.


I am planning to go to consumer court against it. Please advice if any body can help me.


my order details are as given below.


Order #10217398


Order Date: 17-03-2012


Recipient: ANKIT PANDEY


This order is marked as Awaiting Shipment


Your Order Contains the Following Items:


1 x Samsung Galaxy Y Duos Mobile Phone S6102


Order #10217396


Order Date: 17-03-2012


Recipient: ANKIT PANDEY


This order is marked as Awaiting Shipment


Your Order Contains the Following Items:


1 x Genius Traveler 6000 - Red Mouse


These are also given in attached screen shot.


Contact me at ankit0pandey@gmail.com

  • Ankit Pandey

Brand Response

Dear Ankit Pandey ,
This is with reference to your query regarding delay in shipment process.
You have ordered ( Order no.10217398) Samsung Galaxy Y Duos Mobile Phone S6102 with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara

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By: timtara_Delight Deactivated | Oct 30, 2012  02:30 PM imageComments 1

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