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Have patience if you purchase from Timtara
Aug 25, 2012 02:33 AM 1721 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

If you ordered anything from Timtara, have patience as they would take more than the time promised to deliver the product. In my case, I got the delivery on the 4th week after placing the order. The actual duration was 3weeks.


However, they deliver original, sealed products only. Customer care at Timtara sucks. So do not call customer care as you might get frustrated. So if you like to get huge discounts then have the patience to wait. I don't know if I would ever return to Timtara but if I do, I would not do any high value transactions as this was for 31999 and I had sleepless nights.


So those who have ordered and are getting sleepless nights, have patience. If Timtara is reading this review, please get your customer care to understand people and be more customer centric.


Not to mention, improve the delivery time as well.

Brand Response

Dear Siddharth Saha ,
This is with reference to your query regarding delay in shipment process.
You have ordered ( Order no.10298526) HTC One X Mobile with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara

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By: timtara_Delight Deactivated | Nov 01, 2012  11:05 AM imageComments 0

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