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Hopeless TIKONA Broadband Service. Review on Tikona WiBro

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ndrao

Bangalore India

2 Reviews

1 Follower

Hopeless TIKONA Broadband Service

May 20, 2012 01:38 PM 2038 Views

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I have a Broadband connection ID 1106204532 from TIKONA.

Ever since this BB connection was installed, I have not been getting the Internet connection. I have tried calling Tikona's Toll Free Support Center - both Technical Support and New Installation Support. The IVR rejects my ID as INVALID. I have tried calling several people and am completely fed up of their pathetic service.

I have sent e-mails to their Customer Care and also their Karnataka Nodal Office explaining this and also asking them to cancel the connection and to refund the amount paid to them in total without prejudice to my right to proceed against them legally for other incidental damages. I have no response from them besides several reminders.

I am now surprised to get a Bill from them for last month.

Regards,

NDRao

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Brand Response

Hello Sir,
We thank you for your mail.
We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence.
Please be patient and help us serve you better.
Thank You,
Tikona Services