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Bangalore India
Oh! I have not seen such a worst service so far.
Sep 24, 2015 01:59 PM 2925 Views

Internet Speed:

Connection Reliability:

Help & Support:

Oh! I have not seen such a worst service so far.


I never got the reliable connection from Tikona. Initially, I was patient enough to bare with the service and try to resolve the issue with the customer and technical support. However, there was no luck, more than 3 technicians visited my site and tried resolving the issue and even tried replacing the devices and there was no improvement.


Finally, I had to really place a request to cancel my connection and I had to switch to Airtel. It is more than 45 days I placed a request I still keep getting the calls from customer support that they will send their technician to resolve the issue. I have also received the invoices for the services, which I have not used.Not at all acceptable.Please be careful with their services.

Brand Response

Hi syedmuqthar,
Thank you for bringing this to our attention. To resolve your concern we need your account details. Kindly share the Tikona account userid in you review.
You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.
Regards,
Tikona Care

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By: Tikona_CustomerCare Deactivated | Sep 24, 2015  04:26 PM imageComments 0

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