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About Thomas Cook India

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Verified Member MouthShut Verified Member
mumbai India
Never completely depend on Thomas cook
Aug 15, 2014 10:10 PM 14386 Views

Rates/Charges:

Customer Service:

Service Efficiency:

I have approached for VISA consultancy for TC. First time when I entered I was made to wait for more than half and hour saying staff went for lunch at 4:30 Pm. after 5:10 pm one of staff approached me and asked how he can help me. I said my requirements and shown all the documents and given required doc, and I walked out from there.


After a week I got a call that one of document should have address of place you are going and ask me send to there team through courier. I made it. visa officer called me for interview and TC dont know what is happening with customer, they dont even bother to know what is status of visa even after week of submission. I tried to call them but they never attended my call by mistakenly also.


Finally I got my visa.

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