Mar 27, 2011 11:42 PM
2984 Views
I am enclosing the mail sent to them at care@uninor.in, to which they have not replied!
Quote:
"My Telephone Number is 917282-.
"On 22nd I opted for the Rs.33/99mins plan and paid for it from my balance of Rs.82. The new balance should have been Rs.49.
"However it first showed Rs.25, then Rs.30 and finally settled at Rs.35!
"What happened to Rs.14?
"I called your Helpline - on the 1st day the assistant told me that data would be updated the next day.
"When I called the next day, another assistant told me that he could not help me. I asked to speak to the supervisor, but I was left holding the line for 20 mins. without any response.
"The amount may be small, but it appears that there is systematic siphoning off small funds at Uninor.
"If I do not receive a satisfactory response within 24 hrs., *I am going to complain to DOT and also place my complaint on the Internet to caution all current and prospective Uninor customtakeouters.* "
Unquote.
If there was an error, they would have replied. Their silence only shows that such wrongful deductions is s part of their Policy.
