May 06, 2009 04:38 PM
3969 Views
I purchased TATA indicom USB last month by paying Rs 3000/- as rentals and 3 months free subscription. However, to my surprise I received a bill from the company stating to pay **RS 2/- towards service charge and failing pay Rs 2/- they would levy a penalty of Rs 102/- on the bill amonut.
It sounds ridiculous to pay RS 2/- as service charge for which you need to visit their centre to do so. I fail to understand one simple thing the company does not have any good brains working with them to design the rental or billing system in place to cover that Rs2/-. Over and above that they want customers to pay Rs 102/-, which means Rs100/- as penalty for not paying Rs 2/-.
Tata Indicom has gone out ot their head by asking customer to travel to their centre by wasting time and money to complete the transaction. their representative in chembur centre too was arrogant and insisting on paying Rs2/- or their collection person too was insisting on paying Rs 2/- towards the bill amount.
Is anyone sensible available in the company to reply and justify Rs 2/-.
