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Mumbai India
Its the customers Fault
May 15, 2010 03:06 PM 1712 Views

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Would like to inform customers and would be customers bout the service and the support of TATA Indicom broadband service. I have been a customer with them for more than 6 months, and trust me all that I have got is grief when ever I try calling there service center.


This time I called up to inform them that Youtube is not working and even if it does it takes almost 45 min to download a 5 min clip, and to download a song it takes ages, however while informing them bout the same the advisor I was talk to did not bother to even say sorry for the inconvenience, and to my dismay and surprise he told me again and again its not our fault its the website that has not been working and that I was the 1st person who called in regards to same, so they cant do anything bout it even not log in a compliant for the same, wonders how they keep a track of customers who face issues like this.


Well just wanna inform people out there be careful as to what service provider you choose cause u might land in a soup just like me, I have applied for our very own MTNL BB, hope it works fine..


Cheers!!

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