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Third Class Service. Review on Symphony Jumbo

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MouthShut Score

36%

2.06

26,320 Votes

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Cooling and Sound:

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Value for Money:

Rs. 8,670 (Launch price)

Symphony

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professordev

Delhi India

1 Review

Third Class Service

Jun 04, 2012 01:57 PM 9974 Views

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Cooling and Sound:

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I bought Symphony jumbo last year. after 2 months the wire got sparked and cooler was off. after so many call to service centre, they sent a service boy after 2 weeks. After that incident one day blade was broke. once again they took 2-3 week for listen our problem. they charged Rs. 1375/- for a plastic blade only. and Rs. 200/- for coming.

The performance is okay but the service is very bad. I suggest my friend, not to go with symphony cooler, only due to service issues..

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Brand Response

Dear Professordev,
We regret for the inconvenience caused to you.
You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.
You can register your service request on 07930130111 or www.symphonylimited.com/service or SMS on to 9510070111.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
Symphony Customer Care
www.symphonylimited.com
Symphony Air cooler carries 1 year warranty as per Owner’s Manual.
To avail under warranty services give a photocopy of the valid purchase bill to service engineer.