May 20, 2009 01:16 PM
2144 Views
(Updated May 27, 2009 03:08 PM)
I had taken sun direct dth. latter I came to know that their call centre number never connects. it is difficult to recharge as you have choose the additional channels apart from the basic package.
The service in Bangalore is very pathetic as there no other way you can recharge. I have to recharge only by calling the dealer ayyappa marketing which is in vijayanagar. This is also a very painful experience as they are not handling the customer's calls professionally. I would suggest no one to get into this problem
I had written to the customer support and the nodal officer. they had written a mail to me but they are not able to solve the issue. Every one month the customer has to call the call centre to renew the acdd on channels. how is it possible when the phone line never connects. I do not know why sun direct is advertising for new connections when they are not nable to service the existing customers
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