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About STAR Health Insurance

Star Health & Allied Insurance Co. Ltd. – We are India’s leading private health insurance company, headquartered in Chennai, Tamil Nadu. Since 2006, we have been offering innovative products and services in health, personal accident, and overseas and domestic travel insurance—tailored to meet the needs of the Indian market.

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Verified Member MouthShut Verified Member
Calcutta, India India
SENIOR MANAGER USES ABUSIVE LANGUAGE!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 11, 2015 02:40 PM 76049 Views
(Updated May 11, 2015 02:45 PM)

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Star_Health is working closely with MouthShut.com to enhance customer satisfaction.

Star Health And Allied Insurance . Senior Branch Manager of AD - 48 Branch Office, Saltlake Kolkata, MR.SABUJ KUMAR NAG, HARASSED and used SEVERE ABUSIVE LANGUAGE when I went to him regarding policy claim issues. He also candidly claims that he is just interested in selling policy and doesn't care whether the claims are justified or not.


Mr Panda, the Sales Agent, before the treatment assured me with all background checkup and consultation that the certain medical ailment is totally covered under the policy but after undergoing treatment, I got a letter stating denial of claims for the same. I highly urge Senior Executives to look into atrocious matter and take severe actions against such poor inefficient Manager who uses power of the chair and indulges in filthy vernacular to get rid of problems. I request other people to share this and to shift their policies to reliable companies.


Policy Number - P/191119/01/2011/000050

Brand Response

Dear Member,
We have recently associated with MouthShut and are here to look into each and every feedback shared about us. We regret any inconvenience caused to you and hope your concern was taken care of. If there is any feedback you want to share with us, do let us know.
Team,
Star Health

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